Deposit bonus
100% up to C$1600
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  • Huge number of 600+ premium games
  • Casino welcome bonus up to $1,600 for new players
  • Fully licensed and regulated by reputable gambling authorities
  • Accept Interac secure payments for fast banking in Canada
  • 24/7 multilingual customer support via chat, email, phone
  • Slots with progressive jackpot
  • Not all games available in free demo mode

Ontario Legal Gambling Age 18+


  • Owner:
    Baytree Interactive Limited
  • Max Jackpot:
  • Total Games:
  • Casino App Available:
    iOS, Android, Windows

JackpotCity Casino Review 2024

JackpotCity is one of the most well-established and trusted online casinos accepting Canadian players since 1998. It holds licenses from the Malta Gaming Authority and Kahnawake Gaming Commission, ensuring fair gameplay and proper regulation. 

As we enter 2024, our expert Jackpot city casino Canada review aims to uncover the ins and outs of this iconic casino, exploring its offerings, innovations and how it manages to stay at the top of the industry. 

As part of the Casino Rewards group, JackpotCity provides a stellar gaming experience across its 600+ casino games from multiple elite software providers like Microgaming, Evolution and more.

What really sets JackpotCity apart is its dedication to Canadian players, offering a full range of secure Canadian banking options including the ultra-convenient Interac and other methods like iDebit. This makes banking fast, safe and open to all players nationwide. You can play for real money or just for fun across the full gaming suite.

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Review of JackpotCity Casino Сanada

Why has JackpotCity become a household name among Canadian gamblers and beyond? Is it the rich array of games powered by industry giants, its robust security measures, or the seamless banking options tailored to the Canadian market, including the popular Interac payment system? 

This Jackpotcity online casino review will navigate through the highs and lows of playing, delving into its games library, customer service, and the overall user experience. Engaging and informative, we aim to provide you with all the details you need to decide whether JackpotCity is your next gaming destination in 2024. As we unfold the story of JackpotCity Casino Canada, let’s discover what makes it tick and whether it truly lives up to its illustrious reputation.

JackpotCity Casino Review 2024

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Key facts about jackpot city online casino

Key InformationJackpot City Casino Details
🤵 OwnerBaytree Interactive Limited
📅 Year Established2001
💰 Welcome Bonus$1,600 Deposit Bonus
🎲 Number of Games600+
🎰 Games OfferedSlots, Live casino games, Blackjack, Roulette, Craps, Baccarat
⚙️ Software UsedMicrogaming, Pragmatic Play, Crazy Tooth Studio, Foxium, Just For The Win, Rabcat, Evolution Gaming, Golden Hero, OnAir, Ezugi
💻 Mobile VersionAndroid, iOS, Windows
🤑 Payout Percentage97.84%
💸 Payout Days1-3 working days for most methods; 3-7 days maximum
🏆 Max Jackpot$5,000,000
🌍 LanguagesEnglish, French
🆘 Customer Support24/7 Live Chat, Email, Phone
💳 Banking OptionsInterac, Visa, Mastercard + 6 more
💲 Minimum DepositC$10
🃏 Wagering RequirementsVaried: 35x to 70x depending on the bonus and promotion
❗️ Licensed ByAGCO, Malta Gaming Authority and iGaming Ontario
🎰 Best ForSlot Players
📱 Casino AppAndroid, IOS
🔞 Ontario Legal Gambling Age19
🍁 Gambling AuthorityMalta Gaming Authority and iGaming Ontario

Pros & Cons


  • Accept secure Interac payments for fast Canadian banking
  • Huge 600+ premium game selection from multiple providers
  • Fully licensed and regulated by respected gaming authorities
  • Dedicated mobile apps for iOS, Android, Windows
  • Lucrative welcome casino bonus up to $1,600 for new players
  • 24/7 multi-lingual customer support via live chat, email, phone
  • Part of long-standing reputable Casino Rewards group
  • Progressive jackpot slots with 7-figure potential payouts


  • Not all games available in free demo mode
  • Welcome bonus come with wagering requirements that some players may find high.

Jackpotcity bonuses & Promotions

In addition to the signup bonus, JackpotCity rewards loyal players with ongoing reload bonuses, free spins, cashback offers, and other periodic promotions. There’s also a Casino Rewards program with 7 levels based on your play that unlocks additional bonuses, faster payouts, gifts, and other VIP perks.

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Is there a Jackpot City welcome bonus?

New Canadian players at JackpotCity can receive an ultra-lucrative welcome bonus package from Interac online casino worth up to $1,600 for 4 deposits:

  • 1st Deposit – 100% match bonus up to $400
  • 2nd Deposit – 100% match up to $400
  • 3rd Deposit – 100% match up to $400
  • 4th Deposit – 100% match up to $400

The welcome exclusive bonus carries a 70x wagering requirement before winnings can be cashed out, which is about average for the online casino industry. It’s smart to read the full terms as certain games contribute different percentages towards clearing the play-through.

JackpotCity Casino Review 2024

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Jackpot City VIP Program

Jackpot City’s VIP Program rewards you from the moment you sign up, instantly crediting your account with 2,500 loyalty points and welcoming you into the bronze tier of their loyalty scheme. With each wager you make, you accumulate more loyalty points, which can be redeemed for bonus credits and access to thrilling promotions. It’s an excellent method to begin your adventure at Jackpot City, enriching your gaming journey right from the start.

How to Sign

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Getting started at JackpotCity is quick and hassle-free:

  1. Click the green “Sign Up” button on the site
  2. Enter basic personal details and account info
  3. Opt-in for any welcome offers you want to claim
  4. Verify your casino
  5. account via the link in the email they send
  6. Log in and make your first deposit to start playing!

The registration process takes just a couple minutes. You’ll need to have some basic documentation like ID and proof of address handy to fully verify your identity per regulatory requirements.

How to Login

Logging into your JackpotCity account is simple from the main homepage:

  1. Click the green “Log In” button in the top right
  2. Enter the username/email and password you set at signup
  3. If you forgot, click the “Forgot Password” link to reset it
  4. The casino will log you in and load your account balance

You can save your login details for a smoother experience, or log in through your Casino Rewards account if you have an existing one.

Can you play with real money at Jackpot City Casino?

JackpotCity hosts an impressive gaming suite powered by elite providers like Microgaming, Evolution Gaming, and NetEnt. In total there are over 600 different games to choose from across these main categories:

  • Slots – 400+ reel slots including jackpots, Megaways, classics
  • Table Games – Blackjack, baccarat, roulette, poker, craps
  • Live Casino – Live dealer tables for blackjack, roulette, baccarat
  • Video Poker – All the popular multi-hand poker variations
  • Specialty – Scratch cards, keno, bingo, and more

The games are split into separate lobbies, but no handy filter to narrow them down other than by broad category or software studio. You can sort them by newest, popularity, etc. or simply use the search function.

The casino games at jackpot city are designed to cater to all types of players, from beginners to high rollers, ensuring a rewarding and entertaining gaming experience. The casino that accepts Interac offers free play in demo mode on most slots and some table games.. This lets you test them out first before risking any real money. 

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Jackpot City Mobile Casino Review

Renowned for its stellar selection of Microgaming titles, Jackpot City has long been a favorite among online gamblers. With the advent of jackpotcity casino mobile gaming platform, the thrill of slots and table games is now accessible anywhere, anytime. If you’re a member of the esteemed VIP Club, rest assured, the exclusive perks extend to the mobile domain as well. 

The Jackpotcity mobile casino is designed to seamlessly integrate with a wide array of smartphones and tablets, ensuring that your gaming escapade is marked by top-notch security, diverse banking options, and stellar customer service, mirroring the desktop experience.

Is there an App I can download for Jackpot City?

Compatibility is broad, covering iOS, Android, Windows, and Blackberry platforms. All you need is a stable internet connection to dive into Jackpot City’s gaming universe via your mobile device. Here’s how:

  • iOS Users: Immerse yourself in crystal-clear gaming on your iPhone or iPad, either by downloading the app from the iTunes App Store or playing directly in your browser with HTML5 games.
  • Android Enthusiasts: Engage in your favorite mobile games directly in a browser that supports Flash or Java, or opt for the dedicated Jackpot City app designed for Android gadgets.
  • Windows Aficionados: Access your preferred games via the standard browser, or download the dedicated app from the Microsoft Store for a tailored experience.
  • Blackberry Owners: The Jackpot City mobile casino experience is yours through the Blackberry app or the mobile-optimized version of the main site, ensuring your gaming is just a tap away.

This mobile platform brings the essence of Jackpot City to your fingertips, blending convenience with the full spectrum of casino entertainment.

Deposits & Withdrawals

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Deposit money into your account in 6 easy steps

  1. Log in to Your Account: Access your JackpotCity account using your login credentials.
  2. Navigate to the Banking Section: Find and click on the ‘Bank’ or ‘Cashier’ option.
  3. Choose ‘Deposit’: Select the ‘Deposit’ option to see the available payment methods.
  4. Select Payment Method: Choose Interac (or another preferred method) from the list.
  5. Enter Deposit Amount: Input the amount you wish to deposit.
  6. Confirm the Transaction: Follow the prompts to confirm your deposit and wait for the transaction to be processed.

Minimum Deposit

The minimum deposit at JackpotCity is typically set at a reasonable amount, making it accessible for players of all budgets. However, it’s always a good idea to check the latest information on the casino’s website or contact customer support for the most accurate details.

  • Interac: $20
  • Visa/Mastercard: $20
  • iDebit: $20
  • Instadebit: $10
  • Skrill: $20
  • Paysafecard: $10

You’ll always want to verify any deposit limits or fees with customer support as they can change periodically.

How to Withdraw Winnings

  1. Access the Banking Section: Log into your account and go to the ‘Bank’ or ‘Cashier.’
  2. Select ‘Withdraw’: Choose the withdrawal option to proceed.
  3. Choose Your Withdrawal Method: Pick Interac (or your preferred method of withdrawal from the casino) from the list.
  4. Enter the Amount: Specify the amount you wish to withdraw.
  5. Confirm the Withdrawal: Follow the instructions to complete your withdrawal request.

Withdrawals at JackpotCity are designed to be as smooth as the deposit process, with the casino striving to process transactions swiftly. Keep in mind, withdrawal times can vary based on the method chosen, and some documentation may be required for verification purposes.

JackpotCity Casino’s Licensing and Regulation

You can trust that JackpotCity provides a 100% safe, secure, and fair online gaming experience for Canadian players. It is fully licensed and regulated by two highly reputable gaming authorities:

  • Malta Gaming Authority (MGA) – This is one of the most prestigious online gaming licenses globally, only awarded after extremely strict vetting of a casino’s business practices, security protocols, fairness, player protection standards, and more.
  • Kahnawake Gaming Commission (KGC) – This Canadian regulatory body has been licensing and regulating online casinos, poker rooms and more since 1999, with JackpotCity being one of its earliest licensed sites. They hold casinos to stringent requirements around security, game payout auditing, responsible gambling protocols, and more.

In addition, casino is part of the long-standing and respected Jackpot City casino rewards group which is known for its ethical business practices and dedication to customer satisfaction.

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JackpotCity Casino Review 2024

  • Huge number of 600+ premium games
  • Casino welcome bonus up to $1,600 for new players
  • Fully licensed and regulated by reputable gambling authorities
  • Accept Interac secure payments for fast banking in Canada
  • 24/7 multilingual customer support via chat, email, phone
  • Slots with progressive jackpot
100% up to C$1600
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Ontario Legal Gambling Age 18+

Casino Software and Security Features

Software Providers

All the casino games at JackpotCity are provided by industry-leading online casino software developers known for their quality, innovation, and integrity. The main providers include:

  • Microgaming – The original online casino software pioneer supplying JPC’s largest game selection.
  • Evolution Gaming – The clear global leader in live dealer casino games and technology.
  • NetEnt – Known for its cinematic slots and high-quality table games.
  • NextGen – Specializes in thrilling slots and innovative game mechanics.
  • Red Tiger – Up-and-coming studio creating immersive slots packed with bonus features.

Software Facts

  • All games verified for fair/random payouts by 3rd party auditors
  • Use certified RNG (random number generator) technology
  • Games powered by cutting-edge HTML5 technology
  • Available in downloadable and instant play formats
  • Regularly updating with new game releases

Safety & Security Features

The security of players’ information and transactions is a top priority at JackpotCity Canada. The casino employs the latest SSL encryption technology to protect data transfers, ensuring that personal and financial information remains confidential and secure. 

To guarantee the integrity and fairness of each game, the platform employs state-of-the-art Random Number Generator (RNG) software, ensuring that every spin yields entirely random outcomes. Furthermore, every game offered by the casino undergoes rigorous auditing by eCOGRA, a leading independent testing agency. 

Complementing these measures, Jackpot city casino online collaborates with Connex Ontario, providing essential support to individuals facing challenges with gambling behaviors.

Jackpotcity online casino customer support

When you need any assistance at all, JackpotCity’s customer support team has your back 24/7/365. Their multi-lingual staff can be reached quickly and conveniently through any of these contact methods:

  • Live Chat: This is the fastest way to connect with an agent for instant help. Simply click the “Live Chat” button on the website or mobile app to open a chat window. After verifying your account, you can get an immediate response to your issue from JackpotCity’s friendly and knowledgeable support staff.
  • Email: For non-urgent matters, you can send an email to [email protected]. Typical response times are within 24-48 hours.
  • Phone: Players can get in touch with a representative over the phone by calling JackpotCity’s toll-free number at 1-800-768-1946. After navigating the automated system, you’ll be connected to speak with an agent directly.

JackpotCity provides customer support in the following languages: English, French, German, Spanish, Italian, Portuguese, Russian, Swedish, Danish, Norwegian, Finnish, Estonian, Latvian, Lithuanian, Polish, Greek, Turkish, Thai, Japanese, Korean, and Chinese.

No matter which contact method you choose, Jackpot city casino canada ensures you’ll always receive professional, responsive, and multi-lingual support around the clock. Their team is highly trained to efficiently resolve any questions or concerns relating to gaming, jackpot city bonuses, payments, technical issues, and all other matters.

JackpotCity Casino Review 2024

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After a thorough Jackpot City Canada review, it’s clear why this platform has remained a favorite among Canadian players and beyond. Its strong suit lies in the extensive game library powered by Microgaming, offering a blend of classic and modern titles that cater to every taste and preference. The integration of Interac as a payment method underscores JackpotCity’s commitment to providing a convenient and secure banking experience for Canadians, making deposits and withdrawals seamless.

While the casino shines in many aspects, it’s not without its drawbacks. The wagering requirements on bonuses can be steep, potentially deterring those looking for quicker cashouts. Additionally, the geographic restrictions might disappoint some international players. However, these cons are somewhat standard in the industry and don’t detract significantly from the overall positive experience.

The professionalism and readiness of the customer support team also deserve commendation. Knowing that help is just a chat away at any hour adds a layer of comfort for players navigating the online casino landscape.

In conclusion, JackpotCity Casino site stands out as a top-tier casino that adeptly balances game variety, security, user convenience, and customer support. Its long-standing reputation, coupled with the license from the Malta Gaming Authority, reassures players of its legitimacy and commitment to fairness and security. 

Whether you’re a seasoned gambler or new to the casino scene, Jackpot city casino offers a welcoming and thrilling environment with the potential for big wins. For those in Canada, especially Interac users, it represents a premier choice in the realm of online gambling.

JackpotCity casino FAQs

  • Does Jackpot City pay out?

    Yes, JackpotCity is a legitimate online casino in Canada that processes withdrawal requests promptly and reliably after proper verification.

  • What is the deposit bonus at Jackpot City Casino?

    New players can claim a lucrative welcome bonus package worth up to $1,600 over their first 4 deposits, with each deposit matched 100% up to $400.

  • What slots does JackpotCity have?

    JackpotCity hosts over 400 online slot games from elite providers like Microgaming, including classic reel slots, progressives, Megaways, and slots with innovative bonus features.

  • How fast can I withdraw at Jackpot City Casino?

    Casino aims to process most Jackpot City Interac withdrawal requests within 1-3 business days after approval, with e-wallet payments often arriving within 24 hours.

  • Do I have to download software to play at Jackpot City Casino?

    No download is required – JackpotCity offers instant-play browser games as well as optional downloadable software for desktop and mobile apps.

  • Can I play free online casino games on JackpotCity?

    Yes, many of JackpotCity’s slots and table games are available in free demo mode to try before risking real money.

  • How do I withdraw my winnings from JackpotCity Casino app?

    Login to the mobile app, go to the cashier section, choose withdrawal, select a payment method, enter the amount, and request a payout.

  • How long are the payout times for JackpotCity Casino?

    JackpotCity processes most withdrawals in 1-3 business days, with e-wallet cashouts like Skrill often hitting accounts within 24 hours.

  • Is there a JackpotCity no deposit bonus?

    No, JackpotCity does not currently offer any no deposit bonus, just the $1,600 welcome package for new depositing players.

  • Is JackpotCity Casino online legit in Canada?

    Yes, Is Jackpot city casino legit and licensed by the Malta Gaming Authority and Kahnawake Gaming Commission to legally operate for Canadian players.

  • Is Jackpot City Casino Safe?

    Yes, Jackpot city Canada is safe. It employs advanced SSL encryption and RNG software to ensure data security and fair play. Regular eCOGRA audits confirm the casino’s reliability and safety. These measures highlight the casino’s commitment to player security, making it a reliable choice for online gaming.

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